All your reviews in one place
Your Google reviews come in automatically, with a notification for every new review.
Your Personal Assistant
Don answers your phone, replies to your messages, books appointments, collects payments, gathers your reviews and manages your socials. With a shared task list and individual access for every team member. For every business with a calendar or a phone that rings. Our strength: one all-in-one inbox for your entire business, on autopilot, and much more.
Connects via API
Connects with the system you already use
Connect Don through the API to the system you already use. Does the integration not exist yet? Then we build it for you.
Works on desktop and on your phone, simply through the web version.
Is your system not listed? We build the integration for you, so you can use Its Don. too.
Reviews
More reviews in just a few clicks
Its Don. brings your Google reviews together in one place, and the AI prepares a draft reply for every review in your own tone of voice: all you do is approve.
Review invitations in one click
Send guests a friendly request for a review over WhatsApp after their stay.
AI replies in your own style
The AI writes the reply in your tone of voice, you simply click approve.
The next step
The future of personal assistance.
Its Don
One assistant that carries your whole day: the phone, the messages, the calendar, the payments and the reviews. You follow along on your laptop or in the app on your phone, with real notifications and a red badge the moment something new comes in.
The smart choice
Connect your channels and booking system
WhatsApp Business, your mailbox, phone number, website chat and your PMS or calendar. Connecting is easy and you can do it yourself, or we set it up completely for your business.
Don gets to know your business
Prices, house rules, opening hours, customer service, frequently asked questions. He adopts your tone of voice and only uses what you have approved.
Don handles it, you keep an eye on things
Every conversation runs through one inbox. Don replies, books and takes payment. Not sure about something? Then he marks the conversation yellow and it lands with you.
What Don does
Answers your phone
The AI receptionist picks up when you can't, books the appointment and sends you a short summary of the call.
Replies to every message
Our big advantage: connect every inbox you have, WhatsApp, email, website chat, Booking.com and Airbnb, and answer everything from one all-in-one inbox. From your phone too, and always in your customer's language.
Manages your calendar
Don connects through the API to your calendar or booking system. If the integration doesn't exist yet, we build it for you.
Collects your payments
Connects to your own Mollie or Stripe account. Sends payment links, tracks deposits and keeps an overview of what has come in.
Gathers your reviews
Asks for a review at exactly the right moment, thanks the happy customers and alerts you when one is critical.
Hands over when in doubt
Not sure? Then the conversation turns yellow, with a suggested reply attached. Red is new, green is done. And Don gets smarter every day, specifically for your business.
All-in-one inbox
WhatsApp, email and web chat in one overview, with the booking, invoice and arrival date automatically shown next to every conversation.
Manage your socials
Plan and manage all your social media from one place: Instagram, Facebook, TikTok and more, all-in-one.
- new
- waiting for you
- handled
WhatsApp is the future
We believe WhatsApp is the way to reach people directly. That's why Don can take reservations and appointments over WhatsApp and place them straight into your calendar. That is what makes us unique. And your customers always get an answer within seconds. All of it on autopilot.
Autopilot
D
Don
online · WhatsApp
Can I book an appointment tomorrow at 10:00?
Yes, that works! Shall I lock it in for you?
Yes please
Appointment is in your calendar
Who it's for
For every business with a calendar or a phone that rings: salons, practices, restaurants, installers, hotels and holiday rentals.
Hotels, hospitality & holiday rentals
Hotels, restaurants, cottages and B&Bs
From availability questions at midnight to check-in codes, table reservations and group bookings. Don joins the conversation on Booking.com, Airbnb and WhatsApp at the same time.
Salons, hairdressers & beauty
Hands in someone's hair, not on the phone
Booking, rescheduling and reminding for hairdressers, nail studios and beauty salons. Don fills the gaps in your calendar while you simply keep working.
Installers & healthcare
Trades, healthcare and installers
Physio, dentist or installer: wherever the phone rings while your hands are full, Don takes over.
Stories
“I used to call customers back in the evening. Now everything is already answered and I can see at a glance what's still open.”
Marit de Groot
Hair salon, Haarlem
“Don picks up the phone while I'm cleaning the cottage. We haven't missed a single booking since we went live.”
Peter Wijnands
Holiday rentals, Zeeland
“When he's unsure he marks it yellow with a suggested reply. All I have to do is confirm. That saves me hours.”
Lieke Verhoeven
Physiotherapy practice, Utrecht
Pricing
One fixed price, unlimited conversations. Cancel monthly. You choose the onboarding that suits you.
Start
€ 199
per month
For a single location that mainly works through WhatsApp and email.
- AI chat on WhatsApp & web
- Unified inbox with colour statuses
- Knowledge base built on your business
- Unlimited conversations
Growth
Most chosen€ 299
per month
For businesses that want to automate bookings and payments.
- Everything in Start
- AI receptionist
- Bookings & payments (Stripe/Mollie)
- Integration with your booking system
- Review management
Complete
€ 599
per month
The complete package: everything you need is in here, for the best possible result.
- Everything in Growth
- Multiple locations and team roles
- Custom integrations
- Reporting per location
- A dedicated contact person
Onboarding: choose how you start
Set it up yourself
Step by step through our course. You install Don yourself, at your own pace.
€ 100
one-off
We set up everything
We configure your entire business. You don't have to do a thing.
from € 500
hourly rate
Fully bespoke
We build everything to measure for your business, including your own integrations.
On request
we'll send a proposal
Frequently asked
What if Don doesn't know the answer?+
Then he makes nothing up. He lets the customer know you'll come back to them shortly and marks the conversation yellow in your inbox, with a suggested reply attached. You only have to confirm or adjust it. And he learns from every conversation, so next time he does know, specifically for your business.
Does it work with my booking system?+
Don connects through the API to your calendar or booking system. If the integration doesn't exist yet, we build it for you.
Can Don do something specific for my business?+
Yes. If you have specific wishes, such as your own integration, your own flows or your own rules, we build it to measure, especially for your business.
Which languages does Don speak?+
Dutch, English and German as standard, plus around twenty other languages if your customers speak them. He automatically replies in the language the message came in.
How quickly am I live?+
Usually within a week. After the demo we connect your channels, fill the knowledge base together, and Don first runs along in read-only mode for a few days before he answers on his own.
What are the extra costs?+
Besides your monthly fee you choose how you start with onboarding: install it yourself through our course, have us set everything up, or go fully bespoke. No cost per conversation, no cost per user. Call minutes and WhatsApp fees from your provider are billed separately.
Can I cancel at any time?+
Yes. Cancel monthly, no long-term contract. You can export your conversations and knowledge base at any moment.
Book a free demo
In twenty minutes we show you how Don would handle your busiest day, on your own channels, with your own messages. Then you decide in your own time.
- No sales pitch, just your own inbox
- Live within a week if you want to continue
- No strings attached